Poole, Dorset, March 18, 2020 – Ibcos Computers Ltd., a leading business management software supplier for agricultural, groundcare, and construction dealers, is pleased to announce the launch of Gold Service 2.0 – the latest version of its mobile app, for engineers, and a web portal solution, for back-office staff to use anytime, anywhere, designed to help dealerships deliver an unparalleled service to their customers.
With the new version of the mobile app, engineers can manage parts inventory on the go, attach photos to jobs, and select jobs as favourites for easy access – while taking advantage of a much more intuitive user interface than before.
As for the web portal, back-office employees will be able to view and approve photos against the jobs sent from engineers and manage parts assigned to the job including creating stock take reports. They can also view engineers’ information, such as lunch time, skill level, work hours, and depot.
All of these features come in addition to a host of existing capabilities from Gold Service 1.0, such as removing the need for paper job cards, no longer having to re-key information provided by engineers and enabling invoices to be raised more frequently.
“Ibcos Gold Service 2.0 is an improvement over its predecessor in every way,” said Collette Convery, the Managing Director at Ibcos. “It’s a complete package for both your engineers and back-office employees. If you’re a dealer who was on the fence about getting Gold Service when we first launched it in 2018, consider giving it another look today. You’ll be pleasantly surprised.”
If you would like to know more about Ibcos Gold Service 2.0, be sure to explore all of its capabilities (new and old) right here.
About Ibcos Computers
For the past 40 years, Ibcos has helped agricultural, groundcare, and construction dealers manage their businesses successfully with Gold, a powerful platform based on industry best practices and standards. Gold has earned its reputation as the number one recommended dealership management software, providing single and multi-depot dealers with a consolidated business overview. With Gold, dealers can make better decisions and predict future outcomes based on real-time data.
In 2012, Ibcos was acquired by Constellation Software Inc. (TSX: CSU) – an international provider of market leading software and services to a select number of industries, both in the public and private sectors. Constellation’s mission is to acquire, manage, and build market-leading software businesses that develop specialised, mission-critical software solutions to address the specific needs of particular industries.