Hands-On Training & Support from Industry Experts

Flexible training options and personalised support, at no extra charge

Take Your Pick From Six Different Training Options

Get up to speed quickly by choosing the training option that's most convenient for you. Whichever session type you choose, our trainers will help you understand the mechanics of Gold by using real-life examples that are relevant to your industry. We'll also help you develop new skills and make absolutely sure that you're getting the most out of Gold.

Onsite Training

For large projects, we travel to your site to deliver a hands-on personal service to you and your staff.

Remote Training

Connect with our Ibcos Trainer by telephone or a remote connection for a cost effective approach to smaller training projects.

Training at Our Offices

You visit the Ibcos offices in Poole, Dorset, for a training day that's totally free from distractions.

Manufacturer Hosted Training

Attend a classroom-based session with 15 other delegates, courtesy of your manufacturer.

Web-based Training

Join an online group session that focuses on a specific module of Gold using demo data. Sessions are open to all customers and are not company or manufacturer specific.

Online Training Videos

Learn the various features of Gold by viewing our collection of online videos. Watch previous web-based recordings to stay up-to-date on subjects important to you.

Health Check

Evaluate how well our system fits with your every process and
department – to help you pinpoint gaps and make sure you’re as efficient
and profitable as possible.

Need Help? Ring Our Top-Notch Support Team

Software Support

Receive assistance from our expert
Support Analysts.

Hardware Support

Take our hardware maintenance support options to receive
remote or onsite technical support from our dedicated support team
or maintenance partners.

Our support team is available from:

8:00 am to 5:30 pm
Monday to Friday
(excluding UK Bank Holidays)

Ready to Gain Financial Insight into Your Machinery Dealership?

1-to-1 Personalised Demo

When you see what Gold can do for you, you'll understand why 500+ machinery dealers rely on it every day.

Request Demo

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Ibcos Gold Parts App

Inventory management in the palm of your hand! Designed for dealerships' parts departments, our mobile app allows users to complete parts control processes whilst away from the desktop.

Click here to find out more information