It’s no secret that the COVID 19 pandemic has drastically changed the way businesses interact with customers. In fact, from the 7th to 11th of October 2020, only 26% of the public visited a restaurant, café or pub for food or drink. Combine this with the fact that around 87% of UK individuals shop online, it’s easy to see why so many traditional retail businesses are in such a precarious position right now.
That’s why we’d like to share with you our Guide to Customer Engagement During the Pandemic, where you can find out (in detail) how to:
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